Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at CustomerService@KillshotsCornhole.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at CustomerService@KillshotsCornhole.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

PRO BREAK IN
WHAT IS THE PRO BREAK IN ADD ON? TEST

Typically when you receive new professional cornhole bags, they have to go through a break in process to be ready for gameplay, similar to a baseball glove for reference. There are tons of random crazy ideas people have thrown out there to achieve this goal, but many will VOID your warranty. Such as boiling your bags. Many of these techniques may damage the integrity of your bag, resulting in seams busting.

The pro break in process its a process we have been working on for quite some time and finally have offered it to our customers. We will break your bags in for you, so that right out of the box they will feel great and you'll be able to toss them at your leagues, or backyard games right away!

They will still break in more once you play with them awhile, as the corners and edges of the bag continue to form. Typically they'll slow down a touch once you start to get them dirty as well! If they get too dirty, toss them in the washer with no detergent and do a couple rinse, and theyll be good as new!

bENEFITS

Takes NO Additional time or steps for you

Does not void your warranty

Makes your bags feel great right out of the box and you don't have to worry about it causing seam issues!

Rec break in

Takes hours of throwing if you don't use a break in technique

Typically break in techniques will void your warranty

Rec break ins could also cause seams to bust open.

pro break in

Takes NO Additional time or steps for you

Does not void your warranty

Makes your bags feel great right out of the box and you don't have to worry about it causing seam issues!

VS